1. Information vivi7 Collects
The personal information vivi7 may collect includes your name, date of birth, residential address, mobile number, email address, nationality, username, account identifiers, and communication preferences. Registration details must be accurate because they may later be compared with identity or payment records.
For verification, vivi7 may request a government-issued identification document, proof of address, photograph, payment statement, or other supporting material. The exact request depends on the account, transaction, risk level, and applicable verification requirements.
vivi7 also records account activity, including deposits, withdrawals, wallet movements, promotional rewards, sports wagers, casino sessions, slot activity, Sabong bets, odds accepted, game outcomes, account limits, and support history. These records allow the service to operate consistently and help resolve player questions.
Technical information may include IP address, browser type, operating system, device characteristics, language preference, session time, referring page, pages viewed, approximate location based on network data, and security events. vivi7 may combine relevant technical and account information when investigating unusual access.
2. How Information Reaches vivi7
Most data comes directly from you when you register, enter a payment instruction, complete verification, choose a promotion, set a limit, or speak with support. Please check details before submitting them. Incorrect information can delay an account review or withdrawal.
Other information is produced automatically through normal use of vivi7. For example, the platform records when a login succeeds, which odds are accepted, whether a game round completes, and which device requests a withdrawal. This operational history is important when a player disputes a transaction or reports unauthorised access.
vivi7 may also receive limited information from payment providers, identity-verification services, fraud-prevention tools, game providers, and other organisations involved in delivering a requested service. Such information may confirm whether a transaction succeeded or whether submitted account details match available verification records.
3. How vivi7 Uses Personal Information
vivi7 may process information to:
- Create, maintain, authenticate, and secure your player account.
- Confirm age, identity, location, eligibility, and payment ownership.
- Accept, record, settle, and display wagers and game activity.
- Process deposits, withdrawals, refunds, bonuses, and wallet adjustments.
- Provide player support and investigate reported account issues.
- Detect fraud, collusion, payment abuse, duplicate accounts, and technical attacks.
- Apply account restrictions and responsible gaming tools requested by a player.
- Improve vivi7 performance, accessibility, navigation, products, and security.
- Send essential notices about transactions, verification, account safety, and policy updates.
- Meet legal, regulatory, contractual, record-keeping, and dispute-resolution responsibilities.
Where a legal basis is required, processing may be necessary to perform the player agreement, comply with an obligation, protect legitimate operational and security interests, establish or defend claims, protect individuals, or act with consent where consent is appropriate.
4. Identity, Payments, and Fraud Prevention
vivi7 uses identity and payment information to protect player balances and confirm that transactions are made by the account holder. Checks may compare registration details with identification documents, payment records, account history, device information, and prior security events.
Supported Philippine payment channels may include GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet bank transfers, BDO, BPI, UnionBank, and Visa or Mastercard cards. The chosen provider processes its own transaction records under its privacy practices, while vivi7 receives the details needed to confirm and reconcile the payment.
If activity appears inconsistent or risky, vivi7 may pause a withdrawal, request further documents, or temporarily restrict account access. These steps help prevent money from reaching an unauthorised person. A review does not automatically mean the player has done something wrong.
5. Cookies and Device Information
Cookies and similar local technologies help vivi7 remember session information, maintain secure logins, store selected preferences, understand page performance, and detect suspicious behaviour. Some technologies are necessary for the website and authenticated account features to work correctly.
Browser settings may allow you to block or remove cookies. However, disabling essential storage can prevent login, bet-slip, wallet, or security features from working as intended. vivi7 uses collected technical information to diagnose errors and improve reliability across mobile data, Wi-Fi, and different devices commonly used in the Philippines.
6. When Information May Be Shared
vivi7 does not treat player information as something to publish or casually distribute. Limited data may be shared with trusted service providers that support payments, identity checks, hosting, communications, customer care, fraud prevention, analytics, game delivery, and technical operations.
Providers should receive only the information reasonably needed for their role and may be subject to confidentiality, security, and data-use restrictions. vivi7 may also disclose information when required by valid law, lawful authority, court process, regulatory request, or when reasonably necessary to investigate fraud, protect rights, or defend a legal claim.
If ownership or organisation of the business changes, relevant records may form part of a legitimate transaction, subject to appropriate confidentiality and data-protection measures. vivi7 will continue to expect personal information to be handled consistently with applicable requirements.